Cancellation Policy Questions and Answers
Guide & FAQs
Questions and answers about cancellations at Alma Park
- How do I cancel a booking?
Cancellations must be made in writing by email to info@alma-park.de. - What is the cancellation deadline?
At least 3 days before your booked date. - What if I cancel within 2 days of the booking?
The full booking price will be charged. - What if one person can no longer come?
The standard cancellation policy also applies to a reduction in group size. - Someone is ill and our booking is tomorrow. What happens?
The standard cancellation policy also applies in cases of illness.
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